Our neighbors and we had a fence installed by your company on November 27. I am writing to let you know how pleased we are with the project. From the first, I had a good feeling about the company because you, yourself, sent us some advance literature that we were able to peruse before the salesman arrived. Believe me, not all companies were willing to do so.
When we met the salesman, he pointed out some problem areas: different grade level, etc. and advised us how to solve them. Of all the salesman we interviewed, his advice was the most informed and thorough. His careful attention and the pictures he provided helped us visualize the finished project.
Finally, I must commend you on your construction foreman. He is a most obliging and competent young man.
He and his assistant worked quickly and thoroughly. They removed all the debris and carefully installed a beautiful and durable fence. We are pleased with everyone we dealt with and with the beautiful fence, itself, that we plan to recommend your company to friends contemplating fence projects in the future.
We purchased a fence from you about 12 years ago and as anticipated have needed some repairs during that time. Several years ago, I needed some posts replaced at my side gate. The job was done and I was very happy with the outcome. Sometime after the repair the posts began to twist for some unknown reason. You came and repaired the fence again to my satisfaction. Unfortunately the posts twisted again and had to be replaced one more time. This has happened I think 4 times. Your staff is unsure as to why but has come to fix the posts each and every time.
My purpose in writing to you is to commend you on your service to us. You never made any excuses as to why the posts twisted but were truthful and fair with every phone call to your office. The repairs were done quickly and to our satisfaction each and every time. We don't know if they will twist again and I don't really care. I am secure in the fact you will satisfy my needs in the future.
In conclusion, may I say that we can recommend your company to anyone, and will so in the future. You are the model as to how a business should be run. Thank you for all your help.
To whom it may concern: I’m writing this note to tell you what a great job your employees did on installing our fence recently. It was a very difficult job and the rainy weather made it even more challenging. They were efficient and left the property neat and clean.
I just wanted to take a few moments to write and tell you how extremely pleased we are with our new fence. Your men were there when they said they would be, and it was a pleasure to have someone perform their work in such a courteous and professional manner. Not to mention how neatly the work was done! When they left no one would ever know that the fence had just been put up. I can't tell you how many people have told us how impressed they are with the work.
All we can say is that we now wish we had done this years ago. We would not hesitate for a moment to recommend Wayside to any of our friends.
Again, thank you for a job well done.
I want to especially express my appreciation for the manner in which you first installed the fence and later corrected the problem that we had with it. I feel that your promptness and the attitudes of your installers and yourselves represent ths best example of the right relationship between business and client today.
On behalf of the PGA of America and Ridgewood Country Club, I would like to thank you for your assistance in making the 62nd Senior PGA Championship a tremendous success. The efforts put forth by you and the entire staff at Wayside Fence were crucial to this success. Your tireless work ethic, dedication and many long hours helped make this Championship the best yet in our long and storied tradition.
Bob and I would like to thank you personally for making our job a little bit easier each day. I knew that I could always count on you or Joanne for solutions to the inevitable problems that occur as a daily part of special events. All in all, I feel that Wayside Fence did an admirable job, and as you know, that is no small task. Your efforts, and those of your staff, made that possible.
Thank you again! I look forward to continuing our friendship and working together in the future.
Dear John and the Wayside Fence team,
Thank you so much for recommending a cedar wood fence for our yard. We needed a functional and safe solution because of our pool, but also wanted something beautiful. The board on board style gives us privacy and security and the natural wood really looks great — especially the lattice sections for the gates. We were very impressed with the professional and courteous manner of the installation crew — they were accurate and did a fabulous job cleaning up. We also were pleased with the prompt service for the after installation adjustments to our self-closing gates. We would highly recommend your fine company to any of our friends and family.